Frequently asked questions.

  • If you are interested in what our establishment looks like, you can utilize the 3D model of our establishment on the homepage of our website. 

    You will find it if you scroll down to where it says "Come Inside"

  • We provide the space, seating time, Chiavari chairs, ivory linens, white overlays, sea-foam green napkins or white napkins, round table/long tables, three-tier trays, tea settings, food, and beverages.

  • Our special events host a variety of party sizes from 10 to 120 guests.

  • Our tearoom is one large hall, however, we do utilize moveable boxwood hedges to separate the special event spaces from our regular reservations to create a more private, intimate feel. These private closures are available to the Signature Package and the Queen's Package. 

    A party of 100+ will be considered a closeout event, and the entire tearoom will be exclusive to you and your party.

  • We recommend that reservations be made 3-4 weeks ahead of time, and for larger parties, at least 2 months in advance.

  • The deposit amount depends on the amount of guests that you expect to have at your event and what package you decide to choose from. 

    We require a 35% deposit of the estimated total. 

    The deposit is non-refundable and non-transferable, but will go to your final bill.

    There are no exceptions

  • Unfortunately, all deposits are non-refundable and non-transferable and will go towards your final bill. 

    Please review our website and all event details accordingly prior to securing a date. 

    There are no exceptions. 

    We highly suggest that you are absolutely sure of your date and time before putting down a deposit and securing your reservation time. 

    Once your reservation date and time are set, we are unable to make changes to our schedule.

  • Due to the popularity of the tearoom, our reservations do fill up swiftly. 

    Larger parties can slow our kitchen down immensely, resulting in delays for not just your party but for our other guests as well. 

    Therefore, a preset menu helps to guarantee that your party will receive their food in a timely manner. 

    The deposit serves to secure your table in our tea room on the date you desire.

  • Over the many years we have been open, we have found that 2 hours of seating time is not an adequate amount of time for a party of over 12 guests. 

    Therefore, we do require that all parties of 12 guests or more select the Tea Rose Signature Package or the Tea Rose Queen’s Package.

  • Our minimum for our events is 10 adult guests.

    If your event goes under 10 adult guests, we will still have to charge you for 10 adult guests.

  • We charge our events per guest for the amount of package of choice. 

    The only other things that we normally charge are a $25% Service Charge (includes gratuity) and tax on the day of the event.

    The only other charges that would be added to your bill are (if applicable):

    -additional/upgraded items

    -flower arrangement orders

    -cleaning fee (if an unnecessary mess is made) 

    -Special linen charges

    -Setup fee (for Buy-Out Package only)

  • Unfortunately, we do not guarantee specific areas in our tearoom for special events. 

    According to our policy, the largest party will get the gazebo because it is our most flexible space without disturbing other guests. 

    We can only guarantee the Gazebo area for a party of 40 or more guests. 

    Closeout parties are guaranteed the entire tearoom without outside guests during the allotted event time. 

    There are no exceptions

  • Unfortunately, we do not currently provide outdoor seating for our events.

    Our only outside space is the side atrium next to our establishment and is not enough space for events. 

    If you see any photos of an outdoor area, it is most likely what our florist designers have provided for off-site venues.

  • Our establishment is very decorated, but you are allowed to bring in your own decor. 

    However, the only decorations not allowed are confetti, glitter, or anything that stains. 

    There will be a cleaning charge if those are brought in. 

    Also, we recommend not bringing in too much for the tables as they tend to get filled up once we put all the teas and tier trays onto the tables. 

    We do have a small bud vase centerpiece for the table. 

    If you would like something specific or bigger we do have florist designers that you can place an order with. All we would need is a budget & inspiration photos and the florist designers will let you know if it is doable.

    If you would like to bring in your centerpiece, you are allowed to as long as there isn't any glitter, confetti, or anything that stains.

    All decorations must be noted to our Event Coordinator a week before your event.

  • For the Tea Rose Signature Package and the Tea Rose Queen’s Package, you may bring in your own cake, as we do not provide the cake. 

    However, we will provide a cake table and we can cut/serve the cake for you. 

    We will provide the plates and forks as well. 

    For the Tea Rose Afternoon Package, there is a cake-cutting fee of $3/slice.

  • It depends!

    For the Tea Rose Afternoon Package, you are not allowed to bring in alcohol or outside beverages.

    For the Tea Rose Signature Package, there is a fee of $2/guest. 

    For the Tea Rose Queen’s Package, the fee is waived. 

    I would like to note that we do not handle alcohol at our establishment, so you will have to open, serve and handle the alcohol yourself. 

    You will have to bring in cups and buckets yourself as well. 

    The only thing we can provide is ice and an extra table if needed.

  • Your final headcount isn’t due until 3 days before your event. 

    If anyone doesn’t arrive on the day of the event, we will still have to charge you for what we have on the final headcount date. 

    Your specific final headcount date will be on the first page of your contract. 

    We only reserve space for your event for the number of guests on the contract and you are liable for the number of guests on the contract.

    Unless there is an agreed-upon change in the number of guests you will have in your event. 

    (We cannot guarantee seatings unless we make an agreed-upon change)

  • Parties of 15+ guests are scheduled at either 11am or 3pm seating times. Depending on the package of choice, your party will run 2 - 4 hours. You're welcome to arrive 30 minutes prior to your event to set up your decorations.

  • Parking is either street parking or there is a structure right across the street (Union/Raymond) for around $12. 

    There are two public parking structures that provide the first 90 minutes free, they are located on the corner of Green/Raymond and Walnut/Raymond.

    We recommend letting your guests know to bring quarters for the street parking as they don’t take cards, they utilize an app.

  • During the setup time for your event, you are allowed to drop off things in the alleyway.

    However, we ask for you to not park in the parking spots, but rather leave your car idle right by our gate.

  • The only gluten-free or vegan option we offer for large events is a large salad, either the Mandarin Petal Salad or the Spring Petal Salad.

    I would like to note that our kitchen isn't equipped to be allergen-friendly, so cross-contamination may be an issue.